Right of Withdrawal

Withdrawal from contract


Right of revocation

You may withdraw from your contractual statement without having to state the reason for it within a period of 14 days in writing (e.g. by letter, telefax or e-mail) or by returning the merchandise (should the merchandise/service have been ceded to your before the set time limit ends).

The period of revocation is 14 days starting with the day that you or a third party that you entitled to accept goods and that is not the forwarder have received the goods.

To observe the time limit it will be sufficient to return the merchandise within due course or sending the revocation of agreement. Please send revocation, respectively merchandise directly to Sakkara Strauß GmbH, Hubertusstr. 38, D-76532 Baden-Baden/Germany. For withdrawal from contract you may use the attached form for revocation, but this is not mandatory.

To observe the period of revocation it will be sufficient to send either information on you taking the right of revocation or to return goods prior to expiration date of revocation period.

Consequences of revocation

In the event of a valid revocation of this agreement each party shall return to the respective other party the merchandise, respectively the benefits received. Should a customer not be able to return all or part of the merchandise received – or can only return merchandise in an impaired condition, a value compensation for said goods is to be rendered to us. This compensation comes into effect only if the deterioration is due to using the goods more than would have happened because of their examination in our shop. Merchandise eligible for shipping shall be returned at our risk. You’ll have to cover the recurrent costs for return shipments within if the merchandise delivered corresponds the one ordered and if the value of the merchandise returned is not more than 40,- Euro or in case of a higher price the customer has not yet provided the equivalent or partial payment agreed upon. Else the returning of goods is free of charge for domestic returns. Obligations for refund of payments have to be met within 30 days. The time limit for the refund starts with the customer sending the return merchandise and for SAKKARA with receipt of the same.

* incl. VAT, plus shipping